Simple pricing for busy repair shops
Run the shop. Stay connected with your customers. One simple price.
SSM brings customer relationships and daily shop operations together—from the first conversation and appointment through estimates, approvals, service and invoicing.
No payment at registration. Bring your whole team and explore SSM during your 30-day free trial.
Plans and pricing
Early Adopter
Available to the first 200 repair shops. Your Early Adopter subscription begins with your 30-day free trial.
Includes up to 4 users after your trial.
Limited to the first 200 shops
Monthly
$59
per month
Yearly
$590
per year
Your Early Adopter price stays protected while your subscription remains active and in good standing.
Standard
For repair shops ready to run their business with SSM and Customer Connect.
Includes up to 4 users after your trial.
Monthly
$99
per month
Yearly
$990
per year
One SSM subscription. Customer Connect and the complete shop workspace included.
How Early Adopter pricing works
Your Early Adopter subscription begins with your 30-day free trial. Starting your trial secures your place among the first 200 shops while you evaluate SSM.
Continue after your trial, and your CAD $59/month or $590/year Early Adopter price remains protected as long as your subscription remains active and in good standing.
If you don't continue after the trial, your place is released for another shop. If a paid Early Adopter subscription is later cancelled or expires, the protected price ends. A new subscription uses the pricing available when you return.
Stay connected from the first conversation to the completed job
Customer Connect is built into SSM.
Capture what brought the customer in, connect the conversation to the right vehicle and service visit, schedule appointments, communicate during service, send estimates for secure approval, and preserve the history for the next conversation.
Customer Connect keeps the customer relationship beside the work being done—so your team has context when it matters and your customers don't have to chase the shop for answers.
Included with SSM Standard.
Included in your shop workspace
The tools your team needs to manage customers, vehicles and service—working together in one place.
Customer management
Profiles, contact details and customer history.
Vehicle records
Vehicle information and service history connected to the customer.
Work orders
Track service from customer concern through completion.
Estimates
Build professional estimates and send them for secure customer approval.
Invoicing
Turn completed work into clear, professional invoices.
Scheduler
Manage customer appointments and production scheduling.
Technician workflow
Give technicians the service information, findings and work context they need.
Paperless operation
Keep estimates, approvals and service records connected digitally.
Shop visibility
See what's waiting, what's underway and what needs attention next.
Pricing FAQ
Do I pay when I sign up?
No. You can start your 30-day free trial without making a payment. Explore SSM with your team before deciding whether to subscribe.
How many users can I have during the trial?
Your 30-day trial has no user limit. Bring your team into SSM and see how it works in your actual shop.
How many users are included after the trial?
Both Early Adopter and Standard subscriptions include up to 4 users. If your shop needs more than four users, contact us. Additional-user options will be available as SSM grows.
When do I choose a plan?
You don't need to choose when you register. Explore SSM during your 30-day trial. When you're ready to continue, choose the pricing available to your shop.
What happens after the 30-day trial?
To continue using SSM after your trial, choose an available subscription. If you don't continue, your trial ends and you won't be charged. If you started an Early Adopter trial, that place is released for another shop.
What does Early Adopter pricing mean?
Early Adopter is limited to the first 200 repair shops. Your Early Adopter subscription begins with your 30-day free trial. Starting your trial secures your place among the first 200 shops while you evaluate SSM. Continue after your trial, and your CAD $59/month or $590/year price remains protected as long as your subscription remains active and in good standing.
What happens if I cancel?
You can cancel your subscription. If a paid Early Adopter subscription is later cancelled or expires, the protected price ends. A new subscription uses the pricing available when you return.
Can I switch between monthly and yearly billing?
Yes. Billing changes are handled in your account settings when you are ready to adjust how you are charged.
See how SSM works in your shop
Try Shop Service Manager free for 30 days. Bring your team, work with real customers and vehicles, and see how SSM fits into the way your shop operates.
No payment at registration.