Technician Roles & Permissions for Auto Repair Shops
Control access and improve accountability with technician roles and permissions built for independent garages.
Why roles matter in your shop
Not everyone needs to see estimates, close work orders, or manage invoicing. Roles let you give each technician access to only what they need—reducing confusion, preventing mistakes, and clarifying responsibilities.
Permissions that support your workflow
Control who creates estimates, who updates work order status, and who handles billing. Permissions align with how work flows through the bay—so you keep accountability without slowing down the shop.
Ready to tighten roles and permissions?
Join independent garages using Shop Service Manager for technician roles and workflow accountability.